It is possible you are not using the correct login credentials that we provided to you in your cPanel Welcome Email. If you are certain that you are using the correct login information, it is possible your ip address may have been blocked by our firewall. This tends to happen when a user forgets their username and/or password and tries to connect too many times to the FTP server. If you feel you have been blocked by our firewall, please email support@rocksolidnet.com
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מאמרים קשורים
What is FTP?
FTP is an acronym for File Transfer Protocol. It is the standard manner by which files are...
What software do I need to use FTP?
In order to use FTP, you'll need an FTP client. You can download free FTP clients in the download...
What are my default FTP account settings?
Your account (and for resellers, every account you create from your WHM account) comes with...
I just uploaded my website but I can't see it. What's the problem?
This is most likely due to not having a page called index.html or index.php. The first page of...
Can I use FTP before my domain has propagated?
Yes you can. To do this you must use your IP Address from your Welcome Email as the FTP address....
